AIC Technik Privacy Policy

What this Policy Covers

AIC Technik is committed to doing the right thing when it comes to how we collect, use and protect information that identifies or is associated with you as a real person (“personal data”). This is why we have developed this privacy and cookie policy (“policy”), which:

• Outlines the types of personal data that we collect;
• Explains how and why we collect and use your personal data;
• Explains why and when we will share personal data within AIC Technik Electronics and with other organisations (suppliers and manufacturers); and
• Explains the rights and choices you have when it comes to your personal data.

We offer a wide range of products and services, so we want to clearly explain what this policy covers. This policy applies to our websites, including www.aic.in , and our mobile apps for iOS or Android mobile devices (collectively, our “services”). Using our services means: this policy also applies when you shop with us over the phone, and also if you contact us or any time we contact you about our services.

Personal Data We Collect

This section describes the personal data we may collect from you when you use our services, and what other personal data we may receive from other sources.

Data you provide to us directly.

When you register on our site and for our services or purchase products, you provide us with the following:

• Your name, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
• When you create an account, you are prompted to create a username and a password. AIC Technik maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalise your experience.
• The shipping and billing addresses you provided for convenience during future purchases.
• The products and other information in your basket, project, BOM, or contained in your order history.

How We Use and Share Your Personal Data

What does AIC Technik use my data for?

AIC Technik processes your data in accordance with all applicable data protection laws, and to the best of our ability, we adhere to the principles of those complex laws. We process your data for the purposes explained to you in this Data Privacy Policy. These are mainly purchase processing and order fulfilment. Processing may also include such purposes as product development, market research, optimisation of business and website processes, and the needs-based design of our services and personalised advertising.

Purchase processing and provision of online, local and personalised services:

We process your data to fulfil contracts and to provide and execute additional services requested by you, as described in this Data Privacy Policy. The most important purposes are:

• The provision, personalisation and needs-based design of our services, including websites, apps and cross-device and cross-platform functions.
• The execution of purchase agreements and customer service, including payment processing, claim management as well as the processing of returns, complaints and warranty claims.
• Non-promotional communication with you on technical, security-related and contractually relevant subjects (e.g. fraud warnings, account blocking or product recall).
• The execution of campaigns, competitions and/or newsletters.

Changes to this Policy

We may modify or update this policy from time to time to reflect the changes in our business and international compliance requirements. When any changes in the policy occur, we will update the ‘last modified’ date at the top of this page.