Shipping Policy

Sellers must use the shipping service the buyer selected during AIC Technik checkout.
In order to ensure a positive experience for all AIC Technik users, the shipping service detailed in the listing and chosen by the buyer should be provided.

Sellers must ship items within the handling time stated in their listing, using the shipping service the buyer selected at checkout. They must:

• Review the cost and speed of delivery before offering a shipping service
• Specify clearly when the item will be shipped
• Ship items within the handling time specified in the listing
• Follow any category restrictions for maximum shipping costs
• Upload accurate tracking details. The tracking number uploaded must match the shipping location provided in the listing
• Mark the item "shipped" once it has been sent

To receive an automatic 5-star DSR rating for shipping, sellers must provide free shipping with same day or 1 business day handling, except when listing in the following categories, which do not have specific handling time requirements:

• Classified Ads
• Real Estate Ads
• TMotor Vehicle categories
• Specialty services

Activity that doesn't follow AIC Technik policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

This policy helps meet buyer expectations, protect seller performance, reduce defect rates, and increase buyer satisfaction..